Before your appointment

To get the most out of your EA Collective experience, here are a few simple steps to follow before your appointment:

1. Avoid Using Heavy Products
   For optimal results, avoid using heavy styling products (like gels, hairsprays, or oils) before your appointment. Clean, natural hair will allow us to better assess your scalp and hair health.

2. Let Us Know About Any Allergies or Sensitivities
   Please inform us in advance if you have any allergies or sensitivities, especially to scents, oils, or hair care products. This helps us customize your treatment and ensure your safety.

3. Come Relaxed and Ready to Unwind
   Our hair spa is all about relaxation. To make the most of your visit, we recommend arriving a little early to settle in and unwind. Leave your stresses at the door and let us pamper you!

4. Be Ready to Share Your Hair Goals
   Whether you’re here for a scalp detox, hair hydration, or any other treatment, we’d love to hear about your hair goals! Feel free to chat with your therapist about any concerns or what you’re hoping to achieve.

5. Hydrate
   Drink plenty of water before your appointment. Hydrated hair and scalp will absorb treatments more effectively, giving you the best possible results.

6. Let Us Know About Pregnancy or Any Existing Health Conditions
   If you’re pregnant or have any existing health conditions (such as skin sensitivities, scalp disorders, or heart conditions), please inform us before your appointment.

   Our Hair Spa uses mainly Kerastase products; therefore completely safe for pregnant guests. However, some guests may be concerned about being exposed to certain herbs essential oils while they are expecting. Therefore, it would be best to consult your doctor to see if anything you should avoid. 

   Another concern would be that we require guests to lay completely flat on your back during the whole duration of the service as our beds are not reclinable. If this is something you are unable to do, then it may be best to wait until after the delivery before trying the hair spa.

During your appointment

At EA Collective, your safety and comfort are our top priorities. We maintain the highest standards of cleanliness and hygiene to ensure you have a safe and relaxing experience every time you visit.

All tools and equipment are sanitised between clients, and fresh linens are used for each service. We also ensure our treatment areas are kept clean, with non-slip flooring and comfortable seating to guarantee your safety.

For your well-being, our steam and light therapies are carefully administered, and we maintain proper ventilation and regulate water temperatures to enhance your relaxation.

Your privacy and comfort are essential to us. We protect your personal information with the utmost care. With ongoing staff training and strict adherence to local health and safety regulations, we ensure every visit is both safe and luxurious.